Status updates | ChimeEdu Incidents and maintenance reported on status page for ChimeEdu https://status.chimeedu.com/ https://d1lppblt9t2x15.cloudfront.net/logos/f21666ad6f255c11df546b0cdfd0654a.png Status updates | ChimeEdu https://status.chimeedu.com/ en ChimeEdu (Database) is down https://status.chimeedu.com/incident/1055262 Mon, 07 Sep 2026 10:31:42 -0000 https://status.chimeedu.com/incident/1055262#ac2e47f478f69fb2d6606c7f47a8c384d8e354fa6baa1ff2888075d64ab7af6e Incident ChimeEdu (Database) recovered. ChimeEdu (Database) is down https://status.chimeedu.com/incident/1055262 Mon, 07 Sep 2026 10:24:38 -0000 https://status.chimeedu.com/incident/1055262#907633e710f3c522c960921a3e33b03dcf143aefd38fbd18ec22fb1246978d99 Incident ChimeEdu (Database) went down. ChimeEdu App (app.chimeedu.com) is down https://status.chimeedu.com/incident/1036749 Thu, 27 Aug 2026 23:54:49 -0000 https://status.chimeedu.com/incident/1036749#78064ecbd94ed03b1aee58c867aa06f683e2f5caab808b19ea71670b6f3ecf9e Incident ChimeEdu App (app.chimeedu.com) recovered. ChimeEdu App (app.chimeedu.com) is down https://status.chimeedu.com/incident/1036749 Thu, 27 Aug 2026 23:51:08 -0000 https://status.chimeedu.com/incident/1036749#f7415f9db88af0dc2665af391a6e59ad5ce155fc85296f1dc48b2e18c5e5c45a Incident ChimeEdu App (app.chimeedu.com) went down. Maintenance: Updates to three (3) activity types (Map, Timeline, Graphs & Charts), and one (1) Learning Tool type (Assessment) https://status.chimeedu.com/maintenance/1008906 Tue, 11 Aug 2026 23:00:30 -0000 https://status.chimeedu.com/incident/1008906#344909c7f93f85208b29f64af06bc4e85d132b0cecea0b9443367243b6fb53c5 Maintenance Adding in new, unified Activity and Assessment issuance-frameworks ('Shared', 'Per-Student', and 'Group Assignment'). Existing content will not be affected. Users may be logged out temporarily and/or experience 20-30 seconds of load-time when opening Maps. Maintenance: Updates to Editor workflows for Activity Types https://status.chimeedu.com/maintenance/1008001 Tue, 11 Aug 2026 02:30:21 -0000 https://status.chimeedu.com/incident/1008001#89e7671005b9269ead5e52091e80ebd0bb348750ac6b249e6aeba0fd09b9dc66 Maintenance Updating legacy activity types to use new 'Editor workflow' paths. Some users may be logged out during this work. No edits will be lost or unsaved. Maintenance: Updates to rate-limiters and registration security https://status.chimeedu.com/maintenance/1007630 Mon, 10 Aug 2026 15:45:02 -0000 https://status.chimeedu.com/incident/1007630#206d0ace7bc58343bc0d43ff88c3acd651a1efb4a93d3d9e04f187c04e010cf6 Maintenance Small updates to the processes related to registration workflows for Institutional Onboarding. Users may see slightly slower load times (1-3s) during this window. All Activities and Learning Tools remain accessible. Maintenance: Authentication & Payment system updates https://status.chimeedu.com/maintenance/997257 Wed, 05 Aug 2026 23:30:05 -0000 https://status.chimeedu.com/incident/997257#e376950506347013f02fa25a253993f7a1cd883e0a502d1876e49b98b9949f6c Maintenance The authentication systems & payment systems for the platform are currently undergoing planned maintenance, as part of scheduled security and feature updates. Users may be logged out of their accounts unexpectedly during this time.